Terms and Conditions
Rawee Skate School Terms & Conditions
Use of our website as well as the sales and purchase of products, services and vouchers are governed by the terms and conditions set below. If you do not wish to accept or agree with our terms and conditions you may decide not to use our website or choose to contact us for more information. Once an order has been placed, processed, dispatch and the terms and conditions have been accepted a contract between Rawee Skate School and you the customer will exist.
We reserve the right to withdraw or change our offers and services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. We may restrict access to some parts or all of this Website.
Our Website and blog may also contain links leading to external websites, which are not operated by Rawee Skate School. We have no control over the linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site and that websites administrators.
Our teaching policies and procedures
- Rawee Skate School will provide suitably qualified instructors trained by Skateboard GB.
- Rawee Skate School Instructors will teach a programme focusing on achieving optimum results by supporting the skater and aiding correct technique through demonstration and manipulation.
- It is our policy to endeavour to provide a temporary replacement instructor in the event of any instructor absence.
- We reserve the right to replace instructors, if necessary once the session has started.
- Where the student is a minor, Rawee Skate School Instructors can only be responsible for students during their skateboard lessons and parents and/or guardians are responsible at all other times. The skateboard lesson begins when the instructor accepts charge of the student from the parent or guardian and ends when the student is returned to the designated pick-up and drop-off point at the end of the lesson. Although instructors will endeavour to hand the student back directly to the parent or guardian the student is the full and sole responsibility of the parent or guardian when the student is returned to the designated pick-up and drop-off point at the end of the lesson. This is very important so please ensure that you or your appointed guardian are present at the designated pick-up and drop-off point at the end of the lesson. Where a student is a teenager over the age of sixteen years old the student may attend the lesson without the presence of a parent or guardian, but the student remains the full and sole responsibility of the parent at all times before and after the lesson.
- Parents must remain with in a 15minute distance of the premises whilst the student is in their lesson. This is imperative in case of the unlikely event of a medical emergency, building evacuation or other situation.
- The Company retains a comprehensive Public Liability Insurance Policy, a copy of which is held at the company’s shop.
- Rawee Skate School reserves the right to cancel or amend Lessons and Courses in exceptional circumstances.
Our booking and payment conditions
- A contract comprised of these terms and conditions will exist between us when we have taken your booking.
- You will then receive a confirmation detailing exactly what has been booked. If anything appears incorrect, please contact us straight away.
- All correspondence will be with the person named on the confirmation invoice who accepts the following conditions on behalf of all participants.
- The contract between us is governed by Law and any dispute will be dealt with under the exclusive jurisdiction of the courts.
- Rawee Skate School takes credit and debit card payments through an encrypted secure Merchant Service.
- Rawee Skate School may cancel Lessons if payment is not received within seven days or before the first Lesson date whichever is the sooner.
- If Rawee Skate School is unable to provide the Lessons for any reason we will offer you a Make-Up Lesson.
- Credits are valid for a period of six months from the time of application and can be used to reduce the fees of any course you book during that period. Thereafter the Credit will be forfeited and cannot be used against any future booking.
- All sessions need a minimum of 5 learners in order for the session to take place.
Changing, moving and cancelling lessons
We have tried to give you as much flexibility as possible within our operational constraints.
- You can change your booking space:
a) To help you be flexible in your schedule you can request us to change your lesson time, day and we will accommodate your request with one week’s notice upon calling us subject to your requested space being available.
b) Where the student is a child you can transfer booked Lessons to their sibling with one week’s notice. - You can cancel courses:
a) if after booking lessons you wish to cancel a course you may do so by contacting us in writing within seven days of making the booking. You will receive a refund of the tuition fee paid.
c) However, after this period, we cannot provide Credits or refunds if you are unable to attend any of the lessons for any reason. - Please note that Rawee Skate School reserves the right to cancel or amend Lessons and Courses in exceptional circumstances.
- If less than 5 participants are registered for a session Rawee will offer a full refund or the option to transfer to another session.
Returned payments
- In circumstances where a payment is returned, we reserve the right to suspend a child’s place without a Credit being applied to the account or a refund made due for Lessons missed until the returned amount is repaid in full.
Privacy Policy
Rawee Skate School do not disclose buyers/customers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. Data collected by this site is used to:
- Take and fulfil customer orders
- Administer and enhance the site and service
- Only disclose information to third-parties for goods delivery purposes
Equipment Hire
All equipment will be checked by our instructors before your hire begins. Any equipment that is lost or damaged during the hire period will be charged at our full retail price. Pads £34.99, Helmet £39.99, Board £49.99